Podium® Reputation Management for Dentists
Transform and automate the way you manage your online reviews.
Improve your reputation across Google, Facebook and more, by automatically sending review requests to boost your star rating and search rankings.
Deploy Dental’s custom Podium® offering brings all your practice’s reviews into one central location that can be easily managed. Utilize the powerful yet easy-to-use messaging software to quickly respond to positive and negative comments, as well as inquiries from potential new patients.
Gain a new avenue of patient engagement today, and start getting more feedback to make better-informed decisions about your practice!
Messaging Platform
Enjoy all your patient’s messaging interactions through an efficient, centralized location!
- Receive texts, Facebook, Google, and Webchat messages
- Respond to all of your channels from one inbox
- Assign messages to different employees
- Manage everything from your phone or desktop 24/7/365!
Reviews
Collecting hundreds of reviews has never been easier. Automatically text review invitations to your patients and strengthen your star rating in seconds!
- Send patient invitations instantly
- Improve your ranking on essential review sites
- Respond quickly to negative patient reviews
- Automate your practice review invitations
- Customize and download reports & analytics
- Track employee usage statistics
- Monitor patient review trends and your reputation management
- Receive feedback on employee & team performance
Webchat
Take your online messaging to the next level. Provide instant access and rapid response for your website visitors through text chat with you and your team.
- Respond instantly to website visitors via text
- Capture contact information of prospective patients
- Assign messages and follow up to team members
- Expand engagement with patients after hours and weekends
- Keep a record of conversations and next steps
Feedback
Offer your patients a simple way to provide feedback. Then, monitor that activity in one, easy-to-use platform.
- Create custom survey questions for focused improvement
- Discover and measure ongoing Customer Satisfaction (CSAT)
- Determine Net Promoter Score (NPS)
- Send automated responses upon survey completion